GET SUPPORT FROM US
Each piece is crafted to enhance your fashion statement.
Frequently Asked Questions
Got questions? We've got answers. Check out our frequently asked questions section to find valuable insights into our processes, pricing, and more. Transparency is at the core of our client interactions.
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Can you help me with a
refund?
Unfortunately, we do not have a refund policy. However, we may be flexible in cases where the issue is caused by us.
Check out Tebex Terms & Conditions to learn more. -
Can you help me with a
declined payment?
If you have received an error stating your payment has been declined, please create a support ticket and add your tbx ID.
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Can i edit your
maps?
You can only edit textures and logos in the resources where it is specified on the CFX post!
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How do I receive
purchased resources?
Resources are delivered using portal.cfx.re.
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Can I change my
resource for another?
We do not offer the possibility to exchange purchased resources.
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I haven't received the
purchased resource, what can I do?
Make sure you have connected the right CFX account at the time of purchase.
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I need more info about
a resource, what can I do?
For each map a post is created on the CFX forum with all the important information
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I have problems with a
purchased resource, what can I do?
Before contacting our support team, be sure to follow the steps that are reported in the README.txt file that is delivered to you with the resource
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How can I try
resources before purchasing them?
You can try our resources on our showcase server.
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I need customized
work, what can I do?
We do not offer this service.
Or you can get support via Discord.
Feel free to ask about MLOs on our Discord and receive personal assistance if you run into any issues.
Join Discord